Privacy & Data Policy
We are committed to protecting your privacy on-line. We appreciate that you do not want the personal information you provide to us distributed indiscriminately and this policy explains how we collect information about you, what we do with it and what controls you have.
We can only provide you with great service and consult you and/or transact with you if you provide us with your personal and business data. For these business purposes, we collect data about you such as the name and address of your business or employer, the type of business, your language preference, your personal name, address, date of birth, email address, telephone numbers, VAT or similar tax numbers, bank account information and other similar data.
Your personal data will be used to provide the information, products and services offered through our websites to you, as well as for sales dialog, e-mail communication, contracts, invoicing and transaction fulfilment.
- Protection of your Privacy
Equippo will not sell your contact information or e-mail address without your permission, and we will protect your data with every reasonable effort, for example with data encryption technology, secure data storage and adequate operational procedures.
- A) E-Mail Communication
If you engage in a customer-type-relationship with us or sign up to one of our newsletters, we may use your email address to send you personal information about our products and services, including offerings we think you will find useful because they are similar to those you have expressed interest in or already ordered from us.
Some of the e-mail communication we send is connected with marketing software which allows tracking and measuring of interactions with these e-mails.
At any time you can ask us to stop using your personal data for direct marketing purposes. You can opt out of receiving any personal marketing communications from us by changing your communication preferences or using the opt-out link included in the footer of any such marketing e-mails, or by e-mailing us at info(at)equippo.com.
- B) Newsletter
For our newsletter, we use the opt-in procedure. We will only send you our newsletters after we have your explicit consent that we should enroll you in our newsletter subscription. At any time you can ask us to delete your newsletter subscription. You can opt out of receiving newsletters by changing your communication preferences or by using the opt-out link included in the footer of any such e-mails, or by e-mailing us at info(at)equippo.com.
- Monitoring and User Account
We may also monitor user traffic on our website and automatically collect access information such as browser type, previous and next website, IP address, or internet service provider. For this we use different methods for this including analytics tools from Google™ and other providers.
The information we collect enables us to understand more about the user behavior on our website, allowing us to improve the layout and/or content of the pages of our website, customize them for users, track which product pages where accessed and use this for marketing and sales purposes. The information collected may include direct and indirect personal information. By using our website, you agree to our use of such analytics.
Furthermore your personal data will be used to administer your account with us.
A cookie is a small text file we store on your device either the moment you start visiting your website or upon specific events such as user registration. Our websites use different types of cookies, beacons and other tracking and personalization methods (summarized as cookie) which distinguish you from other users. Cookies also provide us with information about how this website is used so we can keep it is as up to date, relevant and error-free as possible.
By using our website you agree to our usage of cookies. You will usually be notified of our usage of cookies by a banner displayed during your first visit from a specific device, including instructions how to manage or disable cookies through browser settings.
However, if you use your browser settings to block all cookies you may not be able to access all or parts of our site. For more information about how to change your browser settings, and about cookies in general, you can visit www.allaboutcookies.org.
- Disclosure of personal data
We may disclose your personal data:
– to our agents and IT service providers (e.g. providers of web hosting or maintenance services);
– for any purpose necessary in relation to a business transaction we may have with you (e.g. to customs authorities or logistics providers);
– to other companies within our group;
– if we sell our business to a third party;
– in any other case where we are required to do so by law or if we believe that such action is necessary to prevent fraud or cyber crime or to protect the website or the rights, property or personal safety of any person.
We may also disclose aggregate statistics about visitors to our websites when we describe our services to prospective customers or partners and other reputable third parties and for other lawful purposes, but these statistics will include no personally identifiable information.
- External Data and Credit Information Providers
In cases where we have good cause such as financial exposure for advance services provided we may request information about you from third parties such as credit reference agencies such as Bisnode D&B Schweiz AG, Grossmattstrasse 9, 8902 Urdorf, Switzerland. We will add this information to the information we currently hold about you to enable us to detect or prevent money laundering, export restrictions and fraud and/or to make decisions about your financial position in case of a possible business transaction.
You have a right to request information from us whether or not we have made such information requests and have created a financial file. You may also obtain a copy of your financial file by providing us a written request and proof of your identity to our postal address below.
- International transfer of personal data
In certain circumstances it may be necessary for us to transfer your personal data to our service providers outside of Switzerland or the European Economic Area, including to countries which do not provide equivalent adequate protection for personal data. Where this is the case, we will take reasonable steps to ensure that your personal data is adequately protected.
- Data Security
We place great importance on the security of all personally identifiable information associated with our users. We have security measures in place to attempt to protect against the loss, misuse and alteration of personal information under our control.
We will use technical and organizational measures to safeguard your personal data, for example using personal password and username, secure servers and SSL encryption.
You should bear in mind that submission of information over the internet is never entirely secure. We cannot guarantee the security of information whilst it is in transit over the internet and any such submission is at your own risk. All we can do is use all our reasonable efforts to safeguard your data and ensure that we maintain a reliable and safe environment to use your data.
It is advisable to close your browser when you have finished your user session to help ensure others do not access your personal information if you use a shared computer or a computer in a public place
- Customer rights
If you are concerned about your data, you have the right to request access to the personal data which we may hold or process about you and request corrections if applicable, both by providing us a written request and proof of your identity to our postal address below. You are welcome to contact us with any questions or concerns about your data by e-mail or telephone. The Chief Technology Officer is the responsible person for privacy-related topics.
- Our contact details
We welcome your feedback and questions. If you wish to contact us, please send an email to info (at) equippo.com or you can write to us at Equippo AG, Baarerstrasse 141, 6300 Zug, Switzerland or call us on +41 41 544 04 00.